We accept all major credit cards and PayPal payments.
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network (PayPal) or (TAP Payments), where your card and transaction is authorized and approved.
Any information that you share with us is private and confidential. At no point will we share, rent or sell your personal information.
If you do not have a PayPal account,you can pay Directly with your Credit or Debit Cards through (Tap Payments) simply choose the credit card option on the checkout page to proceed to (TAP Payments)
Secure payment Gateway.
Alternatively, PayPal has an option for you to make payment as a 'guest'.
Follow the instructions that fall under: "Don't have a PayPal account?" Sign in
as a PayPal guest and pay with your debit/credit card".
We currently accept payments using your PayPal accounts or credit/debit cards through (TAP Payments). shopping with us is super easy, safe and secured with our PCI-compliant payment Gateways!
- Just click on any item you want to review the details.
- Select your choice of color, size, etc. if applicable, and click on 'Add To Cart'.
- You will then be directed to your Shopping Cart Summary or a cart drawer will appear from the right hand side of your screen. Here, you can choose to continue browsing for more items or proceed with your payment by clicking on the "CHECKOUT" button. If you wish to add more products on your cart, simply go back to our catalog pages or product page, then repeat steps 1 and 2.
- If you have clicked the "CHECKOUT" button and been redirected to the checkout page, fill out the required information in each process step. Always double check your order summary in each step as it gets updated e.g. when you are adding a shipping method, or applying a discount code.
- Make sure to confirm your Full Name, Mailing address and Phone number so we can include it on the delivery notice, so the postman can reach you just in case you're not home when your package arrives.
- Proceed with your payment using your debit/credit card or PayPal balance. Always confirm your Payment and Shipping address information.
- Finish your purchase by clicking on "Complete Order" button.
After a successful checkout, you will be sent an e-mail confirming your purchase.
- Next we start processing you order and payment. Once we confirm your payment and order, your items are immediately shipped to your address.
- Kindly, note that Processing time usually take from 2 to 5 business days. However, in some cases it could take up to 7 business days to process your payment due to holidays or delays from the payment providers .
All orders are shipped from one of our warehouses overseas within 2 - 5 business days of the order being placed (Depending on Processing Time). Shipment will arrive in between 15 - 35 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.
All our shipments usually arrive in 15 - 35 business days depending on your country and customs clearance . At OhMyCuteness, We work with small vendors and manufacturers from all over China to share their products, most of our products are shipped directly from our vendors and manufacturers. Due to the nature of the shipping business, delays are often inevitable and some packages might take up to 40 business days to be delivered, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed..The Following are the countries currently supported by our shipping service:
- Hong Kong
- New Zealand
- Saudi Arabia
- United Kingdom
- United States
- Customers that reside in supported countries will be provided a Tracking code sent to their e-mail address once the order payment is processed and the product is shipped. You may use the code and track
your order at www.17track.net.
For more information regarding Tracking please visit our Tracking page
Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Please, contact us immediately after you made the order in order to change your shipping address.
We take a great deal of care when packing orders to make sure that the items
you’ve ordered arrive undamaged. Nevertheless, goods do occasionally get
damaged in transit. If you discover something in your order is damaged you
should email us immediately and explain the situation. Kindly state your
subject title as “DAMAGED IN TRANSIT”. We will arrange for replacements
to be sent out to you. We will also instruct you on what to do with the damaged
items. Please Do not send anything back without having contacted us first.
There can be several reasons why you may receive your order with some items
missing. It could be your order was dispatched in more than one package and
you haven’t received them all yet. Another cause is that one of the items you
ordered was unavailable and so we have refunded you for that item. The final
reason for your order missing items is that we had made a mistake while
packing your order. If you discover that your goods are missing, notify us in an
email titled “INCOMPLETE ORDER” and we’ll attend to you with priority.
If you discover that your order is incorrect, kindly explain the situation by
notifying us immediately through email. Make sure you subject title your
email as “INCORRECT ITEMS”. We will attend to you with priority.
You may cancel it if the item has not been dispatched. Once dispatched, an order can not be cancelled.
If you are unsatisfied with the order, simply return the item within 30 business
days and we will give you a refund. We can only refund the purchase price of
the item and not any incurred shipping charges. Please be aware, however,
that we are unable to refund items that have clearly been worn, laundered or
have been subjected to abnormal usage. Kindly, contact us at firstname.lastname@example.org if you wish to return your purchase.
For more information regarding Refund & Returns please visit our Refund page